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Presentations

The Centers for Medicare & Medicaid Services (CMS) is proud to announce a series of interactive WebEx sessions featuring key members of the Renal community. Join us for these sessions as our speakers and CMS share their thoughts, experiences, and expectations for CROWNWeb on a variety of topics.

Inquiring Minds Want to Know (8/26/2010 @ 2pm - 3pm ET)

Over the past few years, the CRAFT e-mail inbox has been filled with inquiries from the renal community on various aspects of CROWNWeb. In this informative session, CMS will answer some of the most important questions received from the renal community, as well as provide an open forum for questions about CROWNWeb. Join us to hear the answers to the questions that are on YOUR mind!

Jacqueline (Jackie) Abt is a nursing information specialist with clinical nursing and management expertise. As a CMS central office employee, Jackie serves as an informatics liaison to the ESRD project officers/other CMS divisions on both core contract issues and the CROWNWeb data system. She is also the program lead for CROWNWeb development, the GTL for NW 7's Renal – Requirements, Communications and Training (Renal RCT) contract, GTL for the Electronic Lab Data project, and Medicare Improvement for Patients and Providers projects.

The QIPS to QIMS Transition: “What You Need to Know” (7/29/2010 @ 2pm - 3pm ET)

CMS recently announced plans to launch the third phase of CROWNWeb in January 2011. However, while this release will introduce a new system for creating and managing CROWNWeb User IDs (the QualityNet Identity Management System – QIMS), potential users can still take advantage of the existing system (the QualityNet Identity Provisioning System – QIPS) for account creation. Join CMS for a QIPS refresher, an overview of the under-construction QIMS system, and a glance at Multi-Factor Authentication.

Rebecca Daniels is a Business Process Architect for CSC working on Identity Access and Management (IAM). She previously worked on the QIPS project for two years, and is currently working with 2020 Company, LLC on the QIMS effort. She has over six years of experience as a business process architect on various IAM projects, and was previously a member of CSC's Software Engineering Process Group specializing in evaluating software projects and developing software process improvement plans using the Software Engineering Institute's Capability Maturity Model Integration model. She has over 20 years of experience in software engineering, and received her BS in Electrical Engineering from the University of Tennessee in 1988.

FOCUSing on End-Users — A Look at CROWNWeb FOCUSed Organizations (6/24/2010 @ 2pm - 3pm ET)

As CROWNWeb approaches, many CROWNWeb FOCUSed organizations have been proactive and stepped up to help their independent facility users submit clinical data in CROWNWeb. Please join us as three CROWNWeb FOCUSed labs and software vendors share how they are working with their customers to facilitate the process of manual data entry in CROWNWeb.

Gaia Healthcare Systems logo Nationwide Laboratory Services logo Satellite Laboratory Services logo

CROWNWeb Tips and Tricks from the Real World (5/27/2010 @ 2pm - 3pm ET)

On May 27, 2010, The Centers for Medicare & Medicaid Services (CMS) welcomes a representative from a CROWNWeb Phase 2 submitting facility to share her experiences working with CROWNWeb, and to provide tips and tricks for effectively using the system.

Candy Margiera

Since 1988, Candy Margiera has served as the Administrator and CEO of Sarasota Physicians Dialysis Center, Inc. (SPDC) in Sarasota, FL. In addition to her work with SDPC, she has served on the Medical Review Board for ESRD Network 7, on the Board of Directors for the Florida Renal Administrators Association, and as the Southeast Regional Director for the National Renal Administrators Association.

As a key participant in both Phase 1 and Phase 2 of CROWNWeb, Candy will be sharing tips and tricks learned at SPDC as an independent facility user of CROWNWeb to meet the requirements of data entry in the system.

Vascular Access: What You Need to Know (4/29/2010 @ 2pm - 3pm ET)

When submitting Vascular Access data in CROWNWeb, what access type should you select if the patient has more than one access type for that month? On April 29, 2010, The Centers for Medicare & Medicaid Services (CMS) will share information on properly entering Vascular Access data in CROWNWeb.

Raynel Wilson

Raynel Wilson has been a nephrology nurse for 29 years. In 1997, she started at The Renal Network, Inc., ESRD Network 9/10, and advanced to the position of Director of Quality Improvement in 2003. Raynel served as the project manager for the National CPM Data Collection and Report from 2000 to 2008, and has participated on many CMS/Network committee meetings related to CPMs and data collection throughout the development of CROWNWeb.

Teresa Casey

Effective, March 15, 2010 Teresa Casey began serving as the Acting Director of the Division of Quality Improvement Policy for Chronic and Ambulatory Care (DQIPCAC). Teresa brings with her a wealth of clinical expertise and knowledge of regulations, prevention, chronic kidney disease and end stage renal disease (ESRD). She has experience as a senior technical advisor for the division and as the Theme Lead for the Quality Improvement Organization Core Prevention theme. Teresa has been leading the Chronic Kidney Disease theme of the Quality Improvement Organization 9th Scope of Work, and serving as an advisor to the Quality Improvement Group’s End Stage Renal Disease (ESRD) Program. She has nine years of clinical experience in the out-patient dialysis setting with sixteen years in clinical practice as a registered dietitian.

Clinical Performance Measures (3/25/2010 @ 2pm - 3pm ET)

What are the 26 Clinical Performance Measures (CPMs)? How will they help improve the way you care for your patients? On March 25, 2010, The Centers for Medicare & Medicaid Services (CMS) joined the renal community in a discussion of the proper way to record CPM data in CROWNWeb.

Randall Webb

Randall Webb has more than 30 years of IT and database management experience supporting public policy, epidemiology, clinical, and medical outcomes research. He is a graduate of the University of Maryland Baltimore County (BA Economics). He is the managing director of UM-KECC, which holds multiple CMS contracts related to ESRD and produces the Dialysis Facility Reports each year.

Thomas Dudley

Tom Dudley has been with CMS since 2000, and has worked intimately with the development and public reporting of ESRD and Nursing Home clinical performance measures. He holds a M.S. in Nursing and Business Administration and a B.S. in Nursing from University of Maryland.

Glenda Payne

Glenda Payne, RN, MS, CNN is a nephrology nurse with more than 30 years experience in ESRD. She is part of the Survey & Certification ESRD Support Team responsible for developing resources to assist in the implementation of the ESRD Conditions for Coverage. She serves as the project officer for the Network 7 contract, as well as for the RCT special project.

CROWNWeb Batch Submission Process (2/25/2010 @ 2pm - 3pm ET)

On February 25, 2010, Norma Ofsthun from Fresenius Medical Care and The Centers for Medicare & Medicaid Services (CMS) provided an update to the renal community with the current state and future plans of the batch data submission process.

Norma Ofsthun

Dr. Ofsthun is the Vice President of Corporate Research at Fresenius Medical Care. She has a Ph.D. in Chemical Engineering from MIT. She oversees the Custom Reporting and Data Analysis Group and because of her familiarity with clinical data, she continually participates in CMS projects including Fistula First, eLab, Core Data Set, and CROWNWeb.

An Independent Facility Perspective: Larry Emerson, President, NRAA (1/28/2010 @ 2pm - 3pm ET)

On January 28, 2010, Larry Emerson, President of the National Renal Administrators Association (NRAA) served as the voice of dialysis facilities nationwide as he joined The Centers for Medicare & Medicaid Services (CMS) to discuss CROWNWeb from the perspective of the independent dialysis facility.

Michael Blake

Michael Blake is the Division Director for End Stage Renal Disease (ESRD) Systems and Contract Management (DESCM). He serves as the Information Systems Security Officer for OCSQ and ESRD Systems, and obtained a Certified Information Systems Security Professional (CISSP) certification in 2008. Mr. Blake is considered to be a Subject Matter Expert (SME) in IT Security, and has served at Centers for Medicare & Medicaid Services (CMS) for over 10 years. He has a BS degree from James Madison University.

Larry Emerson

Larry Emerson, current President of the National Renal Administrators Association, has been the CEO and Administrator of the Dialysis Center of Lincoln (NE) since 2004. A Fellow of the American College of Healthcare Executives, he holds a Bachelor of Science degree in Business Administration from the University of Nebraska and a Masters in Healthcare Administration from Central Michigan University.

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  • Aug 31

    CROWNWeb Phase III: Multi-Factor Authentication

    Due to the sensitivity of the data available via CROWNWeb, the system must adhere to federal guidelines highlighted in Section 5.3.3.2 of the QualityNet System Security Policy (published November 2009). This segment of the policy indicates that automated user identification and authentication mechanisms must be in place and well supported for all QualityNet information systems. To meet this requirement, during Phase III, CMS will implement an identity verification process that will provide users with a one-time pass code via a phone call, text message, or e-mail. A new code will be required for each CROWNWeb session, and will be automatically generated once the user enters his/her correct username and password on the login screen of the QualityNet Identity Management System (QIMS). Once CROWNWeb issues the pass code, users will have up to 30 minutes to enter it on the log in screen to gain access to the system, and users will be able to have their computers "remember" the code so that it is valid for that one user at that one computer for up to 12 hours. Further details regarding CROWNWeb security protocol will be discussed prior to the release of CROWNWeb Phase III and the full national implementation.
  • Jul 30

    QIPS Accounts to Automatically Convert over into New QIMS System

    Phase III (set for January 2011), will include a new account management system that will provide identity credential to users who will need access to CROWNWeb. All users will need to follow an account management process defined in CMS' new QualityNet Identity Management System (QIMS). QIMS, which will be a replacement of the current QualityNet Identity Provisioning System (QIPS), will provide a more robust and secure account management service that will include end-user recertification, annual security training, and a confirmation system in which multiple identifiers are used to validate user credentials (multi-factor authentication). All users should continue to register for and/or maintain access to CROWNWeb via the QIPS system until further notice. Users with established QIPS accounts will have their accounts automatically converted over into QIMS. Further details regarding the transition from QIPS to QIMS will be discussed prior to the release of CROWNWeb Phase III and the full national implementation.
  • Jun 30

    CROWNWeb Phase III Coming January 2011!

    On June 23, 2010, CMS distributed a CROWN Memorandum to the ESRD Networks that announced the release of CROWNWeb Phase III, and the expected national release date. Phase III will officially kick-off in January 2011, and will include at least 360 dialysis facilities (both independent and corporate dialysis facilities). Phase III will also introduce CMS' QualityNet Identity Management System (QIMS), a replacement of the QIPS account activation system, and Multi- Factor Authentication, a federal security requirement in which an additional level of authentication is used to verify an identity. Similar to the previous releases, this installment will provide CMS with an opportunity to conduct usability analyses, and will play a role in the finalization of the national release date. Once CMS deems Phase III to be successful, it will then target the full national release of CROWNWeb for an anticipated late Spring 2011 release date.