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- Aug 31

CROWNWeb Phase III: Multi-Factor Authentication
Due to the sensitivity of the data available via CROWNWeb, the system must adhere to federal guidelines highlighted in Section 5.3.3.2 of the QualityNet System Security Policy (published November 2009). This segment of the policy indicates that automated user identification and authentication mechanisms must be in place and well supported for all QualityNet information systems. To meet this requirement, during Phase III, CMS will implement an identity verification process that will provide users with a one-time pass code via a phone call, text message, or e-mail. A new code will be required for each CROWNWeb session, and will be automatically generated once the user enters his/her correct username and password on the login screen of the QualityNet Identity Management System (QIMS). Once CROWNWeb issues the pass code, users will have up to 30 minutes to enter it on the log in screen to gain access to the system, and users will be able to have their computers "remember" the code so that it is valid for that one user at that one computer for up to 12 hours. Further details regarding CROWNWeb security protocol will be discussed prior to the release of CROWNWeb Phase III and the full national implementation.
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